Summary / TLDR
EldaSense is a digital wellness venture helping older adults and caregivers follow everyday health routines. The team needed an accessible mobile companion that combined check-ins, reminders, guided assessments, and caregiver insights.
Soance shaped the strategy, experience, and technical foundation around measurable user and operational needs, then translated the vision into a launch-ready digital product.
Overview
EldaSense is a digital wellness venture helping older adults and caregivers follow everyday health routines. Soance partnered with the team to align the product experience, technical delivery, and operational requirements.
The core brief was to deliver an accessible mobile companion that combined check-ins, reminders, guided assessments, and caregiver insights while giving internal teams a system they could confidently operate, measure, and evolve after launch.
Services provided
- Product strategy and user research
- Mobile UX and interface design
- Cross-platform application development
- API integration, QA, and launch support
Challenges
The project needed to balance a polished customer experience with the less-visible realities of content, operations, permissions, integrations, and long-term maintainability.
- Large-type accessible interaction patterns: The experience needed to support this capability without adding unnecessary complexity for users or operational teams.
- AI-assisted wellness check-ins: The experience needed to support this capability without adding unnecessary complexity for users or operational teams.
- Caregiver permissions and escalation alerts: The experience needed to support this capability without adding unnecessary complexity for users or operational teams.
Solution
We designed the experience around short, confidence-building tasks, then built a cross-platform application backed by secure APIs, analytics, and a maintainable design system.
- Designed and validated large-type accessible interaction patterns as part of one coherent, role-aware product journey.
- Designed and validated AI-assisted wellness check-ins as part of one coherent, role-aware product journey.
- Designed and validated caregiver permissions and escalation alerts as part of one coherent, role-aware product journey.
A shared design system, instrumentation plan, and staged release approach kept the product coherent while allowing the team to learn from real-world usage patterns.
Outcomes
The delivered experience created a stronger foundation for customer value, efficient operations, and continued product growth.
- A clearer mobile journey with fewer decision points
- A scalable product foundation for new services and markets
- More consistent support, analytics, and release operations
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